Deputy Prime Minister and Minister of National Security, Dr. Horace Chang, expresses confidence that the Electronic Traffic Ticket Management System (TTMS) which is currently being tested locally, will be a positive addition to the transformation and to the modernization of the Jamaica Police Force (JCF) in carrying out its mandate to provide public order and safety.
Chang, as well as the new Minister of State at the Department of National Security, Zavia Mayne; Permanent Secretary Courtney Williams; police commissioner, Major General Antony Anderson; President of the Jamaica Private Sector Organization, Keith Duncan; and representatives of the Road Safety Unit (RSU) were on hand to observe the TTMS team at Half-Way Tree, St Andrew on Wednesday 12 January.
“The idea of an electronic traffic ticket management system was first mooted in 1988 and although it has taken some time to be fully operational, we believe this development will be a success and another positive addition to the police arsenal in the performance of their duties,” Chang said.
The TTMS is a centralized, web-based system that was introduced in September 2010 to improve the management of traffic tickets through the various stages, from issuance to an alleged offender, to payment to the tax office or adjudication by a tribunal. .
The portable ticketing software is part of JCF’s ongoing push to transform and modernize.
The electronic ticketing system was developed to eliminate 25 potential points of failure in the manual paper ticketing process. These points of failure resulted in scenarios where ticketing data was faulty and in some cases outdated.
The new system should also ensure that tickets and related information (warrants, demerit points, etc.) in the TTMS will be accurate and readily available to enable effective enforcement of fines and penalties to improve public order. and security.
“Over the past three years, significant investments have been made and progress has been made through improvements in ticketing technology and processes. We envision that this system will help end the unruly use of our roads by motorists and help usher in a decent and more caring motoring public,” Chang said.
All necessary hardware and software upgrades have been made available to relevant agencies to facilitate a coordinated and streamlined approach.
Mayne called the development “fantastic” and a “game changer” as it provides “hard evidence of government investment and leadership in tackling major crimes and petty crimes.”
The comprehensive e-ticketing pilot program targeting Kingston and St Andrew launched in December 2021 with 100 rugged and smart Android devices and 100 portable printers that will give officers the ability to issue tickets and reference driver and driver information. vehicle, including ticket history and outstanding tickets. The software was developed by eGov Jamaica in consultation with the Department of National Security and the JCF Technology Branch and the Public Safety and Law Enforcement Branch (PSTEB).
To support the enforcement of public order and security operations through technology, the portable ticketing software is integrated with Jamaican government databases for driver’s licenses, motor vehicle registrations and insurance vehicles, allowing agents to check expired licenses, insurance and registration, and also giving agents real-time access to other internal JCF databases, such as people databases of interest and stolen vehicles, on the ground.
The e-ticketing system also provides enhancements to the citizen experience by emailing a copy of the traffic ticket to the violator and immediately making the ticket information available to the Jamaica Revenue Authority, allowing the violator to pay traffic fines online.
All traffic tickets issued with the devices are instantly uploaded to the centralized TTMS database accessible by the JCF, traffic courts and all other government agencies that depend on accurate and timely traffic ticket information to fulfill their mandates.
In less than two weeks since its launch, nearly 1,000 e-tickets have been issued and, thanks to the seamless integration so far with other government databases, citizens have been able to pay their fines on the website. of the tax administration a few minutes after the issuance of an electronic ticket.