“This new integration will benefit our dealers by streamlining their after-sales service operations.” said Adam Kraft, Vice President, Product Management at Dealer-FX.
January 13, 2022
Dealer-FX, the automotive industry’s leading end-to-end software services solution for automotive retailers and OEMs, today announced that it now offers certified integration with the Automotive Retail Cloud (ARC) of Tekion.
“Achieving certified integration with all major DMS vendors is a priority for Dealer-FX. We are excited to integrate with Tekion’s ARC,” said Adam Kraft, Vice President, Product Management at Dealer-FX “This new integration will benefit our dealers by streamlining their service department operations. It will also simplify the planning, repair ordering and parts specification processes.”
The partnership between Dealer-FX and Tekion enables real-time two-way integration. The result is a complete experience for dealership personnel and their customers by getting:
- Appointment integration
- Integration of repair orders
- Customer DMS search
“We developed our open APIs to help dealers eliminate the many friction points they encounter when trying to access data between different technology systems,” said Guru Sankararaman, CFO and Senior Vice President of operations at Tekion. “We are pleased to welcome Dealer-FX as an Open API Partner for Service Channel Technology. We look forward to collaborating in the automotive ecosystem by integrating with other technology providers through our Open API program.
Dealer-FX will be exhibiting at NADA 2022 at booth #3413W. They will showcase a number of new enhancements to ONE Platform and launch a revolutionary new service application. To see a live demo or learn more about Dealer-FX, visit them at NADA Show March 11-13, 2022 in Las Vegas, NV.
Dealer-FX is the leading provider of cloud-based systems that connect dealers, consumers, OEMs, and third-party systems to help service departments run efficiently while delivering a better customer experience. By capturing all stages of service in a single, end-to-end digital platform, dealerships can dramatically improve efficiency, retain more customers, and grow their business.
Dealer-FX is the exclusive or preferred service technology provider to many leading OEMs including Stellantis, Nissan, Toyota, Lexus, Mitsubishi, GM, Kia and Hyundai in the United States, Canada and Puerto Rico. Dealer-FX is a division of Snap-on® Incorporated and a member of the Total Shop Solutions family of Snap-on brands.
Snap-on Incorporated is one of the world’s leading innovators, manufacturers and distributors of tools, equipment, diagnostics, repair information and system solutions for professional users performing critical tasks. Products are sold through the Company’s franchise, direct, distributor and Internet channels. Founded in 1920, Snap-on Incorporated is a $3.7 billion, S&P 500 company headquartered in Kenosha, Wisconsin. http://www.snapon.com
Dennis Welsh, Marketing Director
(877) 493-0039 ext. 216
Disrupting a 50-year reliance on aging dealer management system platforms, Tekion has challenged the paradigm with the industry’s first and fastest cloud-native automotive retail platform, Automotive Retail Cloud (ARC). This transformative dealership software platform uses advanced technology, big data, machine learning and AI to seamlessly bring OEMs, retailers/dealers and consumers together. With its highly configurable integration and enhanced customer engagement capabilities, ARC simplifies the relationship and the reseller/consumer journey. Founded in Silicon Valley, Tekion employs more than 1,000 innovators worldwide. For more information, visit http://www.tekion.com.
Media contact: [email protected]
Share the article on social networks or by e-mail: